CANCELLATION POLICY

All cancellation fees held by ICETREK are only intended to cover our direct cost of amending and/or canceling your reservation.

By accessing, browsing, using and/or completing a reservation through our (mobile) website you acknowledge and agree to have read, understood, and agreed to be legally bound to the cancellation policy.

ICETREK cancellation policy and payment terms:

Northern Lights Tours

•                     More than 24 hours’ notice, full refund

•                     Less than 24 hours’ notice, no refund

Day tours

•                     More than 24 hours’ notice, full refund

•                     Less than 24 hours’ notice, no refund

Multiday tours with open and fixed departures

•                     From booking to 12 weeks before departure 20% of the tour is non-refundable

•                     From 12 weeks to 6 weeks before departure, 30% of the tour is non-refundable

•                     From 6 weeks to departure, 100% of the tour is non-refundable

Groups and custom tours

•                     20% non-refundable payment is made at the time of booking

•                     30% non-refundable payment is 12 weeks before departure

•                     50% non-refundable payment is 6 weeks before departure

All cancellation shall be submitted to Icetrek@icetrek.is